At Kris Cruisers we understand that you, our customers, care about the use and storage of your personal information and data, and that you rely on us to act in a careful and sensible manner in this regard.
Information we collect:
We collect your personal data for a specific purpose only - for your boating holiday, day boat hire or brochure request. When booking a holiday, we will require the name, address, email and contact telephone number of the person making the booking. We will also require the names of each person going on-board. When booking a day boat or requesting a brochure, we will require the name, address, email and contact telephone number of the person making the booking.
Credit/debit card payments:
If paying for your holiday by credit/debit card over the telephone, your details are put straight into our pdq machine and are not written down anywhere. If reserving a day boat, your card details are put straight onto our computer and are deleted within 24 hours of returning your day boat.
Visiting our website:
Links to 3rd party websites:
Our website has links to 3rd parties’ websites for information to assist you in planning your boating trip, please refer to the privacy policies of these sites as necessary.
Booking by telephone:
If you make a booking over the telephone, the telephone number you are calling from will be displayed on our telephones, we will only record this if you wish us to use it to contact you regarding your booking or enquiry.
How long we keep your data:
The data we collect as required for your boat hire, will only be kept for 10 years after your latest boat hire. The data collected for a brochure request will only be kept for 4 years after which it will be deleted unless you have made a confirmed booking. Your data is stored securely and protected by a two stage password.
Sharing your data:
We only share your data with associated parties necessary for your boat hire/brochure request. We will never sell or give your details to any third party without your prior consent.
If we contact you in the future with marketing information, this could be in the form of an email, text, post or by telephone, and only when you have given us permission to do so.
We make every effort to keep your data safe and secure. We use security methods to protect your personal information, including the internet encryption technology (“SSL” or Secure Socket Layer) to encode personal information that you send to us through our website.
GDPR compliant providers:
We only use GDPR compliant providers, operating within the UK or Europe.
Right to be forgotten:
You have the right for us to stop processing your data and have all personal data we hold about you erased. There are certain conditions that apply to this but we will respond to your request within 30 days of receiving your instruction.
If you would like to receive any information, or cannot find what you are looking for, please call 01753 543930 (or from outside the UK, +44 1753 543930) or e-mail firstname.lastname@example.org